Frequently Asked Questions

Yes —try it risk-free for 90 days. If you’re not in love, we’ll refund you.

Choose your cadence(every 30, 60, or 90 days)and save automatically. You’re in control — update anytime from your account.

After cleansing, swipe one pad gently across the face and neck, avoiding the eye area. Do not rinse — let the essence absorb, then follow with serum and moisturizer/SPF.

Use twice daily — morning and night — for best results.

Yes. Our formulas are designed to be gentle and dermatologist-tested. If you’re reactive, we always suggest a patch test first.

In South Korea, in top-tier labs that follow strict quality and safety standards.